The CSC Patient Appointments Scheduler

When a patient calls and forgot when their next appointment is, can you:

• Tell them in less than 5 seconds?
• Answer their questions from any desk in the practice without getting up?
• Cancel or change an appointment from your desk?

With a paper system, you have to search through pages, possibly interrupting a front desk person.

With this system, the answer can be obtained by simply displaying the appointments for the patient, going to the appointment, and making any changes necessary.

How Does It Help?

• Appointments can be made and questions answered faster
• Anyone in the office can handle phone call inquiries.
• Patient reminder cards can be printed with one touch.
• Patient reminder emails can be sent thereby reducing no-shows
• Practitioners reports show the work day including patient names along with the visit reason.  The schedule can even be downloaded to a PDA.
• Practitioner blocks prevent conflicts with vacations, meetings or other planned times.
• 'Missed Appointment' reporting helps improve patient retention.

A scheduled appointment is the first step in the encounter sequence. Patients arrival is the second step in the process, which now starts to be documented if you use The Physician’s Paperless Office®. When the doctor is ‘done’ with the patient, the billing information is sent to the billing system and the appointment is ‘closed’ to history. Clinical information is stored along with appointment information on the encounter. So, the appointment is an important part of the documentation and is the first step in the encounter.

This system helps you manage appointments and practice resources, while preparing for the encounter cycle.

What Is It Integrated With?

This version is seamlessly integrated with the AS/PC® Practice Management System. You can evaluate the product by installing it and using the demo data that is provided. Then, follow the directions and load the system with your data. NO DATA IN THE AS/PC® SYSTEM IS TOUCHED OR ALTERED, WITH THE EXCEPTION OF THE ‘NEXT APPOINTMENT’ DATE, once the system is activated.

** See Also The Physicians Paperless Office® For MD **

Note – The system will operate on all Windows versions since Windows98SE. Your operating system software should be up-to-date  For Windows XP users, we recommend at least 512MB of memory.  Virus software must be set to exclude the appointments database or you scan it with every entry, thereby affecting performance.  The free trial will include the minimum system requirements.